Reference

How zbaji Handles Your Information

We collect only what we need to run your account, process bKash, Nagad and Rocket deposits, verify withdrawals and keep your balance secure.

Account verificationWallet transaction recordsDevice access logsWithdrawal approval checksCookie preferences

Explore the Lobby Read FAQ

What This Policy Covers

zbaji Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

This privacy policy applies when you open an account on zbaji, deposit via bKash, Nagad or Rocket, play slot rounds or live tables, place sports bets, request a withdrawal or contact support. We collect your mobile number, email, payment transaction identifiers, device type and IP address

1
to verify deposits, approve payouts and protect your balance from unauthorised access. We do not sell your data to third parties. We share transaction details with our payment processor only to match your bKash, Nagad or Rocket transfer to your account wallet and to comply with
2
anti-money-laundering checks where local Bangladesh law requires them. We retain account records for the period needed to resolve disputes, answer regulatory queries in eligible regions and maintain audit trails; inactive accounts may be archived after extended periods of no login activity. Cookies track your session so
3
you stay logged in across pages, remember language preferences and let us measure which games are opened most often; you control non-essential cookies through your browser settings. If you want to review the personal data we hold, request a copy, ask us to correct an error
4
or delete your account entirely, email our data protection contact listed in the support section below with your registered mobile number so we can verify your identity before acting. Access to zbaji depends on your local law and the eligible regions where we operate; we do
5
not guarantee availability in all Bangladesh areas and you are responsible for checking whether online gaming is permitted where you are located.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA SAFEGUARDS

How We Protect What We Collect

We encrypt your login session with TLS, store passwords as salted hashes, restrict internal access to payment data on a need-to-know basis and log every withdrawal approval so you can audit who touched your payout request. Below are the specific measures we apply to keep your account secure and your data private.

Payment encryption When you send a bKash, Nagad or Rocket deposit, the transaction reference travels over an encrypted channel and we store only the last four digits of your wallet number, never the full account or PIN.

Cookie control Essential cookies keep you logged in; analytics cookies measure game popularity and device type. You can reject non-essential cookies via the banner or browser settings; rejecting them will not block deposit or withdrawal functions.

Retention limits We keep account transaction records for six years to satisfy audit requirements in eligible Bangladesh regions, then archive or delete them unless a dispute or regulatory query is still open; marketing preferences expire after two years of inactivity.

Access requests Email our privacy officer with your registered mobile number to request a machine-readable export of your data, correct an error in your profile or ask us to delete your account; most requests complete within ten business days.

PRIVACY CONTACT

How to Reach Us About Your Data

If you have questions about what information we store, want to request a copy of your records, ask us to correct a mistake or delete your account data, use one of the channels below. Include your registered mobile number so we can verify your identity before we act on any data request.

Privacy email Send your data request to our privacy officer with your account mobile number and a brief description of what you need; we respond within five business days for most enquiries.

Live chat Open the chat widget in your account dashboard and ask to speak with a data protection agent; they can answer general privacy questions but formal deletion or access requests still go through email.

Account settings Log in, tap the gear icon, then Privacy Centre to review cookie consent, export your transaction history or submit a data deletion request directly through the self-service panel.

Common Questions About Your Data

Players in Dhaka, Chittagong and across Bangladesh ask us how long we store wallet records, whether we share data with advertisers and what happens when they close an account. The answers below cover the most frequent privacy queries we receive.

We collect your mobile number, email address, date of birth to verify age eligibility, your chosen password, device type and IP address. When you deposit via bKash, Nagad or Rocket we also record the transaction reference and timestamp to match the payment to your wallet.

We share transaction identifiers with our payment processor to confirm bKash, Nagad and Rocket deposits and to process withdrawals. We do not sell your data to advertisers or marketing firms; any sharing for anti-money-laundering checks happens only where Bangladesh law requires it in eligible regions.

Transaction logs are kept for six years to meet audit and dispute-resolution requirements, then archived or deleted. Marketing preferences expire after two years of no login activity. If you formally request account deletion we will erase your profile within thirty days, subject to legal retention obligations.

Yes. Email our privacy officer with your registered mobile number and we will send a machine-readable export of your account profile, transaction history, cookie consent log and any support messages you have sent within ten business days.

Essential cookies keep you logged in and remember language settings; analytics cookies track which games are opened most often and what devices visitors use. You can reject non-essential cookies through the banner or your browser settings without losing access to deposits or withdrawals.

Log into your account, go to Settings, then Privacy Centre and submit a deletion request. Alternatively email our privacy officer with your registered mobile number. Deletion completes within thirty days; some records may be retained longer where local Bangladesh law requires audit trails.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal GamesTable Games Suite InfobKash MoneyIn

How zbaji Handles Your Information

How We Protect What We Collect

How to Reach Us About Your Data

Common Questions About Your Data

01 What personal data does zbaji collect when I open an account?

02 Do you share my information with third parties?

03 How long do you keep my account records after I stop playing?

04 Can I request a copy of the data you hold about me?

05 What cookies does zbaji use and can I turn them off?

06 How do I delete my zbaji account and all my data?

Privacy Policy

Related pages

Related pages